Windows Mail

If you use Windows Mail to read your emails, and want to check your settings for the email account you use, follow the document below.

1. Click on the 'Tools' menu, on the top bar, and then on the drop down window that appears, click on 'Accounts'.

2. This should bring up the 'Internet Accounts' window. Highlight the email address that you require, then click the option 'Properties'.

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3. This will bring the 'Properties' window. Check the settings as per the image below:

1. Check Your Name. People who will receive email(s) from you, will see this name for sender.
2. Check E-mail Address. Confirm that the email address typed here is exactly what you have in your welcome letter. In case you are trying to use your secondary email account, make sure that the spelling is correct.

4. Click on the 'Servers' tab.

1. Check User Name. Confirm that the username typed here is same as that of the email address. Username is your account name and mailbox name. I.e. example@sales
2. Check Password. Confirm your password with the one you have setup for this email address. If required retype the password. Make sure there is not spelling or case mismatch in the password you typed here.
3. Check Incoming mail server (POP3). It should be mail.yourname.co.uk
4. Check Outgoing mail server (SMTP). It should be mail.yourname.co.uk
5. Put a check mark for 'My server requires authentication'.

5. Click on the 'Settings' button. A new 'Outgoing Mail Server' window appears.

In the 'Outgoing Mail Server' window that appears next, put a check mark for 'Use same settings as my incoming mail server'. Then press OK.