Microsoft Outlook 2003

If you use Microsoft Outlook 2003 to read your emails, and want to check your settings for the email account, follow the document below.

1. Click on the Tools menu, on the top bar, and then on the drop down window that appears, click on E-mail Accounts.

2. This should bring up the E-mail Accounts window. Highlight the option View or change existing e-mail accounts. Then click on Next.

3. In the window that appears next, please select your email account you want to check. If you have not made any changes to you mailbox setting. Then click on the Change button.

4. This will bring the Internet E-mail Setting (POP3) window. Check the setting as per the image below.

1. Check Your Name. People who will receive email(s) from you, will see this name for sender.
2. Check E-mail Address. Confirm that the email address typed here is exactly what you have in your welcome letter. In case you are trying to use your secondary email account, make sure that the spelling is correct.
3. Check User Name. Confirm that the username typed here is same as that of the email address. Username is your account name and mailbox name. I.e. example-sales
4. Check Password. Confirm your password with the one you have setup for this email address. If required retype the password. Make sure there is not spelling or case mismatch in the password you typed here.
5. Check Incoming mail server (POP3). It should be pop.yourname.co.uk or pop.webneticsuk.net
6. Check Outgoing mail server (SMTP). It should be smtp.yourname.co.uk or smtp.webneticsuk.net
7. Click on the More Settings button.
8. Do not click "Test Account Settings" yet; it will not work until you complete the next steps.

Settings

• Incoming mail (POP3) = pop.yourname.com or pop.webneticsuk.net
• Outgoing Mail (POP3) = smtp.webneticsuk.net or smtp.yourname.com
• Account Name  = username-mailbox name i.e. example-sales
• Password = mailbox password

Click the "More Settings" button.

A new "Internet E-mail Settings" window appears.

5. In the Internet E-mail Settings window that appears next, click on the Outgoing Server tab. Put a check mark for My server requires authentication. Then select the option Use same settings as my incoming mail server box. is selected and then press ok

Test the settings.

Click Test Account Settings. Outlook will usually tell you that "all tests completed successfully". If Outlook tells you a test failed, double-check to be sure you've entered the settings correctly. If Outlook still tells you that a test failed, we recommend continuing anyway. This is because some software on your computer (including Norton Antivirus) can make the "Test Account Settings" feature fail, even when Outlook is correctly configured. In most cases, Outlook will work properly when you try sending real messages.

 

It will bring the Test Account Settings window. Once all the tests are completed successfully, you will see a window similar to the image below.

You can now close all the open windows and continue using Outlook 2003. It is configured correctly to your email account.

In case you see any errors in Test Account Settings result window. Check the error type as shown below.

This error indicates that outlook is not able to authenticate your username and / or password on your SMTP and POP servers. Please check the username and password used. This may also happen because of firewall settings on your computer.